TrainingBriefs® Leveraging the Power of Emotional Intelligence
TrainingBriefs® Course

TrainingBriefs® Leveraging the Power of Emotional Intelligence

9 Minutes Level: Intermediate

New Micro-Learning! Emotional intelligence is the capability to identify and manage one's own emotions, as well as the emotions of others. Leveraging the power of emotional intelligence helps a person guide their thinking and behavior, and then manage and/or adjust emotions to adapt to environments or achieve one's goal(s).

Target Audience: General
Language: English

Communication

Features

  • Audio Narration
  • Interactive Exercises
  • Video
  • Post-Assessment

Learning Objectives

  • Understand how negativity impacts relationships and performance.
  • Assess a challenging situation and determine an appropriate strategy.
  • Utilize a 5-step process for dealing with difficult people.

Description

New Micro-Learning! Emotional intelligence is the capability to identify and manage one's own emotions, as well as the emotions of others. Leveraging the power of emotional intelligence helps a person guide their thinking and behavior, and then manage and/or adjust emotions to adapt to environments or achieve one's goal(s).

Learn how you can leverage the power of emotional intelligence when you have a boss who just doesn’t seem to want to listen.

Learning Topics

Industry Settings

  • Healthcare
  • Industrial & Manufacturing
  • Office & General
  • Retail

Compatibility Notes

  • Supports iPhone & iPad App: TrainingFlow™ App on iOS devices
  • Supports Android App: TrainingFlow™ app on Android devices
  • Supports Current Browsers: Chrome 60+, Firefox 60+, Safari 12+, Edge 16+


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