What's New: Courses Now Available in TrainingFlow™ (33 Courses)
Contains all the new courses uploaded in the last six months.
Signature Course
Understanding Reasonable Accommodations - An Overview
20 Minutes New Level: FoundationalA reasonable accommodation is a modification or adjustment to a job, the work environment, or the way things are usually done during the hiring process. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Topics: Compliance, Inclusion & Equity
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® End of Day (EOD)
6 Minutes New Level: FoundationalWhile some may see direct communication as rude or harsh, others appreciate it when a message is delivered in a straightforward way. The solution comes from establishing clarity and expectations in the type of communications that are delivered and received in the workplace.
Topics: Communicating Effectively & Professionally, Leadership
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Bad Connection
5 Minutes New Level: FoundationalBecause of the speed of today’s workplace environment, and the ongoing push to “multitask,” we often create unwanted communication barriers - especially between different personality styles. Too often our need to be productive gets in the way of our communication, and in the way of that productivity itself.
Topics: Communicating Effectively & Professionally, Leadership
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Couches and Slouches
5 Minutes New Level: FoundationalSometimes, communication isn’t just about what’s said. It’s often non-verbal communication that speaks volumes about who we are and the quality of work we put in. While workplaces have become more flexible, sometimes that flexibility creates too much comfort.
Topics: Communicating Effectively & Professionally, Leadership
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Isn’t It Obvious?
6 Minutes New Level: FoundationalDirect communication is not just a tool for building effective relationships; it’s also a tool for productivity. When our communication is vague, our work efforts often suffer. Assumptions and lack of clarity can lead to project setbacks, while offering strategies for enhancing communication ensures that all team members are aligned with project goals.
Topics: Communication, Leadership
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Signature Course
Understanding the EEO Complaint Process
20 Minutes New Level: FoundationalThe Federal EEO program began under the Equal Employment Opportunity Act of 1972 and is designed to ensure fair treatment to all segments of society pursuant to Title VII of the Civil Rights Act of 1964. If you are a federal employee or job applicant and you believe that a federal agency has discriminated against you, you have a right to file a complaint.
Topics: Compliance, Discrimination
Industry Settings: Office & General
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® TrainingBriefs® Understanding Suicide
10 Minutes New Level: FoundationalSuicide is a significant public health issue, with approximately 800,000 people dying by suicide each year globally. It is among the leading causes of death, particularly affecting adolescents and young adults. By understanding the risk factors and warning signs, we can better identify individuals who may be at risk and provide timely intervention and support.
Topics: Employee Wellness, Communication
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Signature Course
Understanding Generative AI (An Overview)
30 Minutes New Level: FoundationalArtificial intelligence (AI) has revolutionized the way we approach many tasks in the modern world. From self-driving vehicles to voice assistants, AI has become an integral part of our lives. Generative AI is one of the most exciting developments in the field of AI. It's a sub-field of machine learning that allows computers to generate data, such as images, videos, and even music, without explicit instructions from a programmer.
Topics: Communication, General Information
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Advantage Course
Be S.A.F.E. (Not Sorry): Preventing Violence in the Workplace™ (Advantage Course)
40 Minutes New Level: IntermediateMeet CA SB553 Training Requirements! Workplace violence is something we’ve seen on TV and social media and read in the headlines more frequently now than in previous years. These often tell us a story of the disgruntled employee coming into the workplace with a gun. Believe it or not, this is not the most common form of workplace violence. It may be what we read and watch about, but there are other more subtle forms of workplace violence that need to be addressed. This course demonstrates practical—and even necessary—tools to help keep the company safe in today’s hectic and pressure-filled world.
Topics: Workplace Violence Prevention, Compliance, Professionalism, Workplace Safety
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Understanding Psychological Safety
6 Minutes New Level: FoundationalPsychological safety refers to an individual's perception of the consequences of taking interpersonal risks at work. In a psychologically safe environment, people feel comfortable expressing themselves without fear of negative consequences to self-image, status, or career. Psychological safety is crucial in the workplace for several reasons, impacting both individual and organizational performance.
Topics: Communication, Conflict Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® What’s This Even Mean?
6 Minutes New Level: FoundationalCommunication is essential when it comes to the workplace. So, addressing miscommunication quickly and respectfully is key to maintaining our workplace relationships. When we have generational differences, it’s easy to have misunderstandings and miscommunication… because we won’t all communicate in the same way. To be inclusive, we must be willing to listen to others and their perspectives and make adjustments with the intention of staying connected… especially as we cross generations.
Topics: Respect, Professionalism, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® A Hole in One!
7 Minutes New Level: FoundationalTechnology at work is a key factor in a lot of situations and even generational misunderstandings. Many in today’s workforce grew up with technology. For them, information has always been a click, tap or voice command away. Differences in usage, acceptance and proficiency of technology can sometimes hinder communication and collaboration between generations, impacting teamwork and even innovation within the organization.
Topics: Generational Challenges, Diversity Dynamics, Interpersonal Skills
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® You Hear What They’re Saying?
6 Minutes New Level: FoundationalSome say leaders are born. Others feel leaders are made. Regardless, leaders must understand that if their style is creating friction or impacting employee engagement, it's time to consider changing the way they lead. The leader’s role is typically well defined. Managers and supervisors are in the organization to engage their staff - and to foster a culture which balances and attends to both…the work and the people.
Topics: Leadership, Professionalism, Inclusion & Equity, Generational Challenges
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General