What's New: Courses Now Available in TrainingFlow™ (63 Courses)

Contains all the new courses uploaded in the last six months.

  • Training Briefs® Way to Go Team!

    5 Minutes Level: Foundational
    Slapping any employee on the butt is inappropriate workplace behavior and should not happen with any employee! Unwanted touching, swatting, rubbing or any other physical action of this type spells trouble in the workplace. It’s best to keep physical contact to a minimum and always on a professional level.
    Topics: Sexual Harassment, Harassment, Abusive Conduct
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • Training Briefs® Hygiene Problems

    7 Minutes Level: Intermediate
    What do you do about an employee with body odor, bad breath, or who appears unclean? If it’s affecting how the employee works with co-workers or customers, you need to overcome embarrassment and address it. How do you work with an employee who has poor hygiene?
    Topics: Management, Professionalism, Problem Resolution
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • Training Briefs® I’m Not Biased

    9 Minutes Level: Foundational
    Biases are the attitudes or stereotypes that affect our understanding, actions, perceptions and decisions. Going deeper, bias also refers to the persistent, harmful, and unequal treatment of someone based solely on some characteristic they possess or their apparent membership in or identification with a particular group. Stereotype is often defined as a generalized belief about a particular category of people. An example of a stereotype might be “All Asians are good at math.”
    Topics: Diversity Dynamics, Professionalism, Inclusion & Equity, Respect, Unconscious Bias
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • Training Briefs® Race Discrimination

    7 Minutes Level: Intermediate
    Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. Let’s say an employee comes to you and complains that they’ve been discriminated against because of gender. What do you do? Creating a respectful and inclusive workplace is vital to the success of our organization.
    Topics: Management, Leadership, Discrimination
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • TrainingBriefs® Scratch My Back

    5 Minutes Level: Foundational
    Promising a promotion in return for sexual favors is illegal and may be grounds for a quid pro quo sexual harassment lawsuit. While managers and supervisors are held to a higher legal standard in sexual harassment cases, sexual harassment prevention is everyone’s responsibility. What it all comes down to is this - preventing sexual harassment is about recognizing what's going on around us and then making good decisions.
    Topics: Sexual Harassment, Harassment, Respect, Abusive Conduct
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • TrainingBriefs® Addressing Substance Abuse

    7 Minutes Level: Intermediate
    Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. When it comes to working with an employee who is suspected of substance abuse, you must remember to proceed carefully. You need to clarify the employee’s role and expectations in your own mind, and then clearly and specifically relay those expectations to the employee.
    Topics: Management, Compliance, Substance Abuse, Problem Resolution
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • TrainingBriefs® The Birthday Girl

    5 Minutes Level: Foundational
    It's not enough to understand the legal definition of sexual harassment… we must know what sexual harassment looks like in the real world… and its consequences on each other… and the organization. Because appropriate touching varies so much among different people, the best advice is to keep close personal touch to a minimum and always on a professional level.
    Topics: Sexual Harassment, Harassment, Professionalism, Abusive Conduct
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • A Team Defined (Interactive Tool)

    15 Minutes Level: Intermediate
    Need a great primer for understanding the components of teamwork? Look no further than this quick, interactive tool. From defining a team to the importance of a meeting agenda, this resource makes quick study of understanding the importance of team in any organization.
    Topics: Teamwork, Communication, Team Builder or Retention Aid
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • Training Briefs® Gender Discrimination

    8 Minutes Level: Intermediate
    An employee comes to you and complains that they have been discriminated against because of gender. What do you do? Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. When it comes to working with an employee who feels they’ve been discriminated against, don’t immediately dismiss the situation. Listen fully to the accuser’s story and ask for specific examples of what was done and said. Be empathic.
    Topics: Management, Leadership, Discrimination
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • Training Briefs® Consistently Late Employee

    8 Minutes Level: Intermediate
    Your employees are being paid to do the best job possible during work hours. Failure to do so due to consistently being late disrupts their productivity, and it also disrupts the work of other employees. You have an employee who has been consistently late for work. What do you do?
    Topics: Management, Leadership, Coaching & Mentoring, Problem Resolution
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors