Course Catalog (707 Courses)

Contains all of the available courses within the TrainingFlow™ LMS.

  • 5 Minutes Level: Foundational
    This module emphasizes the role of coaching in creating successful outcomes when dealing with an employee’s unprofessional behavior. Making time for coaching has several benefits such as increased productivity, improved well-being and expanded employee effectiveness.
    Topics: Leadership, Professionalism, Coaching
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General
    Target Audience: Managers / Supervisors
  • 7 Minutes Level: Foundational
    Diversity has to do with human differences. So a lot of times when people say “diversity” they really mean is race or gender or ethnicity. Diversity is much more than that – it’s any point of difference.
    Topics: Diversity, Inclusion, Respect, General Information
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 6 Minutes Level: Foundational
    You may not be able to change the entire culture of your organization…but you can impact how YOU deal with office politics - proactively and intelligently.
    Topics: Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 5 Minutes Level: Foundational
    It’s often easy to see other human beings as different if you look at them through the “We – Them” mindset. This depersonalizes people.
    Topics: Inclusion, Diversity, Respect, Unconscious Bias
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 6 Minutes Level: Foundational
    Sexual harassment is still a very real workplace issue. Sexual harassment can be committed by a person of any gender, and it can occur between people of the same or different gender.
    Topics: Sexual Harassment, Harassment
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 6 Minutes Level: Foundational
    No matter what the words we say, our actual communication is influenced by our expression, gestures and tone of voice. In fact, research as shown that only a small percentage of the brain processes verbal communication.
    Topics: Inclusion, Diversity, Respect
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 5 Minutes Level: Foundational
    Customers deserve our undivided attention. Being interrupted by the phone when you are dealing with a face-to-face customer can be a challenge if you don’t know the steps to take.
    Topics: Customer Service, Sales & Service
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Employees
  • 6 Minutes Level: Foundational
    As a leader you must demonstrate your commitment to the organization’s culture of integrity, create an environment where employees feel safe to voice their concerns and hold all employees accountable for their actions.
    Topics: Communication, Compliance, Respect
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 25 Minutes Level: Foundational
    U.S. law strictly prohibits offering or receiving bribes and gifts when doing commerce with people in or from foreign countries. This course provides a comprehensive overview of the FCPA.
    Topics: Ethics, Compliance
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 5 Minutes Level: Foundational
    Exclusive behaviors in the workplace are any behaviors that make an employee feel like they are not a part of the group in which they belong.
    Topics: Inclusion, Communication, Diversity, Respect
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
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